At boombet, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, who we may share it with, and what rights you hold over your own information. We believe in plain, honest communication — not dense legalese that nobody actually reads through.
Six principles that govern how boombet handles every piece of personal data belonging to our Pakistani players.
boombet only collects personal data that is strictly necessary for the purpose it is being collected for. We do not harvest data speculatively or build profiles beyond what our platform operations require.
boombet does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or commercial entity. Your information stays within the boombet platform ecosystem and its regulated service partners only.
All personal data stored by boombet is protected using AES-256 encryption at rest. All data transmitted between your device and boombet's servers is secured via TLS 1.3, the current industry-leading transport encryption standard.
Pakistani players on boombet hold clear rights over their personal data — including the right to access, correct, export, and request deletion of their information. We process all such requests within 30 days.
boombet retains your personal data only for as long as it is needed to fulfil the original purpose of collection, or as required by our licensing obligations and applicable financial crime laws. Data is deleted or anonymised thereafter.
In the unlikely event of a personal data breach that poses a risk to your rights, boombet will notify affected players promptly and take immediate steps to contain and remediate the incident in line with our regulatory obligations.
1.1 boombet is an internationally licensed online gaming and sports betting platform accessible at boombet.pro. References to "boombet", "we", "us", or "the Company" throughout this Privacy Policy refer to the operator of the boombet platform and its data processing infrastructure.
1.2 boombet acts as the data controller in respect of all personal data collected from players who register and use the boombet platform, including all Pakistani players accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, and elsewhere in Pakistan.
1.3 This Privacy Policy applies to all personal data collected through the boombet website at boombet.pro, through any mobile-optimised version of the platform, through customer support interactions, and through any other point of contact between you and boombet.
2.1 boombet collects the following categories of personal data from Pakistani players, depending on the nature of your interaction with the platform:
3.1 Directly from you: The majority of personal data boombet holds about you is provided by you directly — during account registration, during KYC verification, when making deposits or withdrawal requests, when contacting our support team, or when completing responsible gaming tool forms.
3.2 Automatically during platform use: When you access and use the boombet platform, certain technical and behavioural data is collected automatically through cookies, session tracking technology, and server-side logging. This includes your IP address, device information, pages visited, and game rounds played.
3.3 From third-party service providers: boombet may receive personal data about you from our licensed third-party partners, including identity verification (KYC) agencies, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay), fraud detection services, and anti-money laundering screening providers. This data is used to cross-verify your identity and protect the integrity of the platform.
3.4 From publicly available sources: In limited circumstances related to AML compliance and fraud investigation, boombet may reference publicly available sources such as court records or sanctions screening databases to verify information about a player.
4.1 boombet processes your personal data for the following specific purposes:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, Contact | Contract performance |
| Age & identity verification (KYC) | Identity, Financial | Legal obligation |
| Processing deposits & withdrawals | Financial, Identity | Contract performance |
| Fraud detection & prevention | Technical, Financial, Behavioural | Legitimate interest |
| Anti-money laundering (AML) compliance | Identity, Financial | Legal obligation |
| Responsible gaming tools administration | Behavioural, Identity | Legal obligation / Legitimate interest |
| Customer support & dispute resolution | Identity, Support Data | Contract performance |
| Personalised promotional offers | Behavioural, Contact | Consent |
| Platform security & abuse prevention | Technical, Behavioural | Legitimate interest |
| Regulatory reporting & auditing | Identity, Financial, Behavioural | Legal obligation |
5.1 Contract Performance: Much of boombet's data processing is necessary to fulfil the contractual relationship between boombet and a registered player — operating your account, processing your transactions, and providing access to the platform's games and services.
5.2 Legal Obligation: As a licensed gaming operator, boombet is subject to mandatory obligations relating to age verification, identity verification (KYC), anti-money laundering (AML) screening, and regulatory reporting. Processing necessary to fulfil these obligations is carried out on the basis of legal obligation.
5.3 Legitimate Interest: Certain processing activities — including fraud detection, platform security, responsible gaming monitoring, and internal analytics — are carried out on the basis of boombet's legitimate interest in operating a safe, secure, and compliant gaming platform. boombet has assessed that these interests are not overridden by players' fundamental rights and freedoms.
5.4 Consent: Where boombet sends direct marketing communications about promotions, bonuses, or new games — including communications sent to Pakistani players via email or SMS — such communications are sent only where you have given explicit consent during registration or through your account communication preferences settings. You may withdraw this consent at any time.
6.1 boombet does not sell your personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
6.2 All third-party service providers who receive personal data from boombet are subject to written data processing agreements that require them to handle personal data securely, use it only for the specified purpose, and comply with applicable data protection standards.
7.1 As an internationally licensed gaming platform, boombet's infrastructure and some of its service providers are located outside of Pakistan. This means that your personal data may be transferred to, stored in, and processed in countries other than Pakistan.
7.2 Where personal data is transferred internationally, boombet ensures that appropriate safeguards are in place to protect the data, including:
7.3 Pakistani players who wish to obtain further information about the specific safeguards applied to international transfers of their personal data may contact boombet at [email protected].
8.1 boombet retains your personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by our licensing obligations or applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration & KYC documents | 5 years from account closure | AML regulatory obligation |
| Financial transaction records | 5 years from transaction date | Financial crime compliance |
| Betting and gameplay history | 3 years from last activity | Dispute resolution & licensing audit |
| Customer support records | 2 years from case closure | Dispute resolution |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of consent |
| Technical / server log data | 90 days | Security monitoring |
| Self-exclusion records | Indefinitely (or as required by licence) | Player protection obligation |
8.2 Upon expiry of the applicable retention period, personal data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.
9.1 The boombet platform uses cookies and similar tracking technologies to deliver and improve the service, maintain session security, and — where you have consented — to personalise your experience and serve relevant promotional content.
9.2 The following categories of cookies are used on the boombet platform:
| Cookie Type | Category | Purpose | Consent Required? |
|---|---|---|---|
| Session authentication | Keeps you logged in securely during your platform session | No — essential | |
| CSRF protection tokens | Prevents cross-site request forgery attacks | No — essential | |
| Language & region preferences | Remembers your language and regional settings (e.g., PKR currency display) | Yes | |
| Session duration tracking | Powers responsible gaming session time reminders | Yes | |
| Platform analytics | Aggregate, anonymised usage statistics used to improve platform performance | Yes | |
| Promotional personalisation | Delivers bonus offers and promotions relevant to your game preferences | Yes |
9.3 You can manage your cookie preferences at any time through your browser settings or through the boombet cookie preference centre accessible in your account settings. Disabling essential cookies will affect your ability to log in and use the platform securely.
10.1 Pakistani players using the boombet platform hold the following rights in respect of their personal data. All requests should be submitted to [email protected] with the subject line "Data Rights Request" and will be processed within 30 calendar days of receipt:
11.1 The boombet platform is strictly intended for adults aged 21 years and over. boombet does not knowingly collect, process, or retain personal data from any person under the age of 21.
11.2 Age verification is conducted as part of the mandatory KYC process required before a player's first withdrawal. Where boombet discovers or has reasonable grounds to suspect that a registered player is under 21 years of age, the account will be suspended immediately, all gameplay activity will be voided, and the matter will be handled in accordance with our licensing authority's requirements for underage gambling incidents.
11.3 If you are a parent or guardian and believe that a minor under your care has registered on the boombet platform, please contact us immediately at support@boom bet.pro with the subject line "Underage Account Report" and we will investigate and act upon the report without delay.
12.1 boombet implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
12.2 While boombet takes every reasonable precaution to protect your personal data, no online platform can guarantee absolute security. You play an important role in keeping your account secure — please use a strong, unique password for your boombet account, enable MFA where available, and never share your login credentials with anyone.
12.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, boombet will notify you without undue delay using the contact details held on your account, and will take immediate steps to contain and remediate the breach.
13.1 With your consent, boombet may send you promotional communications about new game releases, platform bonuses, PSL cricket specials, seasonal promotions, and other offers relevant to Pakistani players. These communications may be sent via email or SMS to the contact details registered on your account.
13.2 You can withdraw your marketing consent at any time by:
13.3 Withdrawing marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal. You will continue to receive essential transactional communications relating to your account (such as deposit confirmations, withdrawal notifications, and security alerts) regardless of your marketing consent status, as these are required for contract performance.
13.4 boombet does not use automated profiling to make decisions about you that produce legal or similarly significant effects without human oversight. Personalised promotional offers are generated based on your stated game preferences and general activity patterns, not algorithmic scoring that affects your account status.
14.1 The boombet platform may contain links to third-party websites or services, including those of our licensed game software providers, payment partners, and regulatory bodies. This Privacy Policy applies solely to personal data processed by boombet and does not extend to any third-party website or service that may be accessed via a link on the boombet platform.
14.2 boombet is not responsible for the privacy practices of any third-party website. We strongly recommend that you read the privacy policy of any third-party website you visit via a link from the boombet platform before submitting any personal information to it.
15.1 boombet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform operations. Where changes are material, boombet will provide advance notice to registered players via email to the address held on their account, or via a prominent notice displayed upon login to the platform.
15.2 The current version of this Privacy Policy is always accessible at boombet.pro/privacy-policy. The effective date at the top of this document indicates when the current version came into force.
15.3 Your continued use of the boombet platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised version. If you do not agree with material changes to this Privacy Policy, you should cease using the platform and contact the support team to close your account.
16.1 For any questions, concerns, or requests relating to this Privacy Policy or to the personal data boombet holds about you, Pakistani players may contact boombet's data protection team using the details below:
16.2 If you are not satisfied with boombet's response to a data protection request or complaint, you have the right to escalate your complaint to the data protection supervisory authority in your jurisdiction, or to the dispute resolution body designated by boombet's licensing authority. Contact details for the applicable supervisory authority are available upon request from the boombet support team.
| Field | Detail |
|---|---|
| Document Title | boombet Privacy Policy |
| Effective Date | 1 January 2026 |
| Applicable To | All registered players, including Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, and beyond |
| Language | English (governing version) |
| Minimum Age | 21 years |
| Data Controller Contact | [email protected] |
| Related Documents | Terms & Conditions · Responsible Gaming Policy · FAQ |
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